close
close
close
Reassurance

Reassurance

Certification means knowing you’re getting the best.

As a Mercedes-Benz customer, you can be rest assured that all mechanical and electrical components of our vehicles go through a stringent 150-point inspection. The vehicle is examined inside and out—and under followed by a demanding road test. If deficiencies are found at any time during the process, they are repaired, replaced or reconditioned using only genuine Mercedes-Benz parts. Tested by one of our fully trained technicians, a Mercedes-Benz Certified Pre-owned vehicle is only approved and qualifies for the Mercedes-Benz Star Certified Warranty if and when it meets mandatory inspection standards.

As a result, when any Mercedes-Benz vehicle receives certification, you can be sure it either meets or exceeds the requirements for quality, reliability, performance and safety.

How your Mercedes-Benz achieves Certified status.

150-point inspection.

From the intake to the exhaust, everything from belts and plugs to the ignition and emission systems is tested to make sure it is up to factory standards.

Highlights include:

  • All Emission Control Systems in Place & Functional. Read out DTC’s – repair as nec.
  • Spark Plugs
  • Fuel Injection System; Verify Lamda Reading
  • Ignition System; Including Routing of Ignition Wires
  • Air Cleaner/Filter
  • V-Belts and Poly-V-Belt
  • Heating & Ventilation Dust

Engine oil, coolant, transmission fluid, power steering fluid, washer fluid and more are thoroughly checked and topped up or flushed and replaced as necessary.

Highlights include:

  • Engine Oil
  • Transmission Oil
  • Rear Axle Oil
  • Transfer Case and Front Axle Oils
  • Engine Compartment/Antifreeze Protection
  • Power Steering Fluid
  • Brake Fluid & Clutch Fluid
  • Windshield Washer Fluid(s)
  • Level Control Oil, ABC
  • AdBlue Fluid level & leak check

All electrical components, from the headlights to the tail lights and in between, the fuses, sound system, heated seats and rear window sunshade (if so equipped) get checked.

Highlights include:

  • KM Check; Indicators in Instrument Cluster
  • Dash Instruments, Clock, Illumination & Dimmer Control
  • Exterior Rear View Mirrors
  • Exterior Mirror Fold Back & Parking (tilt down) Functions
  • Interior Rear View Mirror
  • Automatic Dimming Rear View Mirror Function
  • Rear Entertainment System Function
  • Night Vision System Function
  • CD Changer/Player
  • Bluetooth Function
  • Linguatronic Function
  • Heated / Ventilated / Massaging / Orthopedic Seats Function
  • Rear Window Defroster (Check Operation)
  • Rear Window Sunshade
  • Cornering Headlamps Swivel Function - Bi-Xenon

The steering, suspension, brakes, wheels, tires and driveshafts are checked to make sure they meet our standards.

Highlights include:

  • Drive shaft Flex Discs, Couplings & Center Support Bearing(s)
  • Exhaust System /Connections / supports
  • Parking Brake and Cables
  • Tire Wear (Incl. Spare)
  • Brake Lines
  • Remote Trunk Release
  • Tailgate Closing Assist
  • Sliding Roof Function, Drains and Headliner
  • Inspect Glass Roof for Scratches Corrective Action
  • Steering / Vehicle Handling / Centered Steering Wheel

A Mercedes-Benz Star Certified Pre-Owned vehicle is as free of dings, rips, scratches, and scuffs as we can make it, and we check the finish inside and out.

Highlights include:

  • Floor Mats
  • Carpet
  • Upholstery
  • Buttons Knobs & Vents, Instrument Panel
  • Glass & Mirrors
  • Wood & Chrome Trim
  • Moisture & Odor
  • Dents & Scratches
  • Examine Paint
  • Examine & Clean Chrome
  • Glass & Mirror Housing
  • Grille
  • Trim & Moldings
  • Door Edges, Frames
  • Scuffs & Scratches
  • Cuts & Gouges
  • Wash & Polish

All of the systems designed to ensure your protection, from seat belts to the alarm system, are thoroughly inspected.

Highlights include:

  • Body Structure Inspection
  • Mechanical Locking with All Keys at All Points
  • Power Window Operation from All Points (Incl. Lockout)
  • Seat Belts – Condition/Operation
  • Roll Bar, Condition & Operation
  • Soft Top/ Hard Top & Seals; Condition /Operation
  • Check Fluid Level & Hydraulic Connections on applicable models
  • Front Seat Belt Extenders; Coupe and Cabriolet
  • Rear Headrest Retraction (up & down)

An expert on-road assessment by factory-trained technicians is the final test to make sure the engine, transmission, steering, ride, handling and braking are up to factory standards, and instruments and control systems receive the same careful scrutiny.

Highlights include:

  • Instruments (Speedometer / Odometer / Trip Meter, etc.)
  • Navigation System Function (Start Route Guidance)
  • Steering / Vehicle Handling / Centered Steering Wheel
  • Braking System Performance, Parking Brake Operation
  • Automatic Climate Control: Cooling Performance/ Function/ Regulation/ Display
  • Rear Automatic Climate Control Function / Regulation / Display
  • Distronic / Distronic Plus Function
  • Blind Spot Assist Function
  • Lane Keeping Assist Function
  • Function of Dynamic Driving Seats (while driving)
  • Function of Parktronic/Park Assist
  • Rear View Camera Function
  • Vibration & Noise (Drivetrain / Wheels)
  • Transmission Shifting – (Upshift/ Downshift Quality & Kickdown)
Warranty
Standard New Vehicle Warranty 48 months / 80,000 km[1]
Star Certified Limited Warranty +24 months / 120,000 km[2]
Extended Limited Warranty +36 months / 160,000 km[3]

Maintaining the value of your Certified Pre-Owned Mercedes-Benz is our commitment.

Warranties are important for your vehicle because they guarantee safety and performance.

At Mercedes-Benz, any coverage left on your vehicle’s original factory warranty of 4 years or 80,000 km [1] remains in effect throughout its original term. Afterwards, the standard Mercedes-Benz Star Certified Pre-Owned Warranty term provides protection for up to another 2 years or a total of 120,000 accumulated kilometres. It is included on every qualified Certified Pre-Owned vehicle and covers the powertrain and other major components.

If you wish to extend your warranty, you can purchase our Extended Limited Warranty which offers the same secure coverage but for an additional term. That means your Mercedes-Benz Certified Pre-Owned vehicle is covered for up to an additional three-year term after the original warranty expires or 160,000 total vehicle kilometers, whichever comes first [2].

But what’s impressive about this Extended Limited Warranty as well as our Star Certified Warranty is that the total available coverage is longer than most new car warranties; maintaining our commitment to being competitive. Not to mention, our Mercedes-Benz dealers honour these selections coast to coast [3]. That way, you can enjoy the added peace of mind in knowing these benefits are available whenever, but more importantly, wherever you need it.

[1] Whichever occurs first. See your dealer for details and a copy of the Mercedes-Benz Star Certified Pre-Owned Limited Warranty and Extended Limited Warranty. Star Certified Pre-Owned Limited Warranty and/or Extended Limited Warranty (if purchased) coverage will begin on the first to occur of (a) 48 months from the new vehicle delivery/warranty start date or (b) when the vehicle reaches 80,000 total accumulated kilometres (if the vehicle reaches 80,000 total accumulated kilometres prior to the expiration of 48 months from the new vehicle delivery/warranty start date, the warranty coverage will begin with the repair order date of the first claim submitted over 80,000 kilometres). Repairs covered by the Mercedes-Benz Star Certified Pre-Owned Limited Warranty are subject to a $50 service charge per repair visit.

[2] Powertrain warranty provided during months 25 through 36.

[3] Some terms and conditions may apply. See your Mercedes-Benz dealer for full details on Mercedes-Benz Extended Limited Warranties.

Security

Whenever, wherever—you can depend on Mercedes-Benz.

When you buy a Mercedes-Benz Certified Pre-Owned vehicle, you receive much more than a fine automobile. You also reap the benefits of nationwide customer service and technical support that every Mercedes-Benz owner enjoys.

While feeling safe and being safe are two different things, it doesn’t have to be. With every Mercedes-Benz Certified Pre-Owned vehicle comes prompt 24/7 Roadside Assistance [1] so that you’re protected when faced with the unpredictable. This package is available for the life of the vehicle and covered for the duration of the warranty in Canada and the continental United States.

Our roadside assistance experts are only a toll-free call away at 1-800-387-0100. We’ll change your tire, jump start your car and can be counted on to bring you fuel. In the event of a mechanical breakdown, a reliable towing service will be provided to the nearest Mercedes-Benz dealership so that you’re properly taken care of.

If a warranty-covered breakdown occurs causing a trip interruption more than 80 km from your home and leaves your Mercedes-Benz vehicle inoperable or unsafe to drive, you will be reimbursed up to $500 for hotel accommodations and up to $600 for alternate transportation per incident while your car is being repaired at an authorized Mercedes-Benz dealership.

[1] Charges may apply. Vehicle must be accessible from main roads. Roadside Assistance may involve charges for parts, service or towing. Depending on the circumstances, these services may be provided by an outside service provider, courtesy of Mercedes-Benz Roadside Assistance. For full details of the Roadside Assistance Program, please see your local Mercedes-Benz dealer.

Confidence

Confidence

Confidence at its finest.

We don’t leave you guessing. You can feel confident in knowing that we provide the driving history with any Certified Pre-Owned vehicle. We know our customers value transparency and that’s exactly what we provide. We offer a complete purchase history to ensure your vehicle has no security interests (liens) against it; overcoming any liability concerns, as well as any type of incidents that occurred and any previous damage. Lastly, the province registration and branding details are specified to confirm the vehicle wasn’t stolen.

The Result of a Mercedes-Benz Mindset.

To us, your satisfaction with a Certified Pre-Owned vehicle is just as important as it would be with a new Mercedes-Benz model. To give you the peace of mind you deserve with our Certified Pre-Owned vehicles we offer a 5 day or 500km guarantee—whichever comes first. If your Certified Pre-Owned Mercedes-Benz vehicle is not to your complete satisfaction, a credit will be made towards the exchange of another vehicle of equal or greater value, depending on your dealer’s stock availability.

Vehicle history may include (based on availability through a third party search) accident, collision, and damage detail, lien status, out of province registration, stolen vehicle check, branding disclosure. Vehicle history does not refer to vehicle service records.